Automated Clearing House payments (ACH payments) are taken directly from your clients' bank accounts. It works very similarly to how you accept credit and debit card payments.
ACH payments take up to 5 business days to receive acknowledgment of their success or failure. Because of this, ACH payments can take up to 7 business days to be reflected in your available balance—it takes up to 2 days for the client's account to reflect the charge, but ACH payments are charged a flat 1.5% processing fee (compared to 2.9% + $0.30 for Credit and Debit Cards). This makes it a great alternative to card payments, especially for larger invoices.
How to Invoice for and Accept an ACH Payment
First, select Direct Debit (ACH) and send the invoice:
In your client’s email, they’ll see instructions to set up payment:
Clicking “Connect your bank” opens a window, powered by Stripe, that allows the client to pick their bank, and log in to connect:
Once their bank is verified, the window closes, and the client is able to submit payment on the invoice, and enter in their email for the receipt. They can change their connected bank account by selecting “Change ACH Account”:
Back in Clark, on the payments tab of your client, you’ll see a record of what bank account (sensitive info obscured) has been connected:
Toggling Autopay off or on will require the client to reenter their bank information when paying an invoice, but we can also toggle it for you; just drop us a line!